WOBO Merchant Terms and Conditions

Welcome to WOBO! These terms and conditions govern your use of WOBO’s platform as a merchant (“Host”). By listing your property or offering services on WOBO, you agree to comply with these terms and any other policies or guidelines provided by WOBO.

1. Listing Requirements:

As a Host on WOBO, you must ensure that your property or services meet our standards, including safety requirements, cleanliness standards, and accuracy in advertising.

2. Booking and Payment Policies:

WOBO outlines how bookings are made, payment processing, and the fees associated with hosting on the platform, including WOBO’s service fees and any applicable taxes.

3. Cancellation Policies:

You must set cancellation policies for your listings, determining the refund amount guests receive if they cancel their reservation. These policies range from flexible to strict, and you must adhere to the policy you’ve selected.

4. Host Guarantee or Host Protection Insurance:

WOBO may provide certain protections for hosts in case of property damage or liability claims by guests. The specific coverage and terms may vary depending on your location and other factors.

5. Communication and Conduct:

As a Host, you are expected to communicate promptly and professionally with guests, adhere to WOBO’s community standards, and comply with local laws and regulations.

6. Reviews and Ratings:

WOBO relies heavily on guest reviews and ratings to evaluate hosts and listings. You must understand how reviews work and the importance of maintaining a positive reputation on the platform.

7. Intellectual Property and Content:

You grant WOBO certain rights to use your content, such as property photos and descriptions, for marketing purposes. Ensure you have the necessary rights to any content you upload to the platform.

8. Legal Compliance:

You are responsible for complying with all applicable laws and regulations, including those related to taxes, zoning, and permits.

9. Dispute Resolution:

WOBO provides a mechanism for resolving disputes between hosts and guests, which may include mediation or arbitration.

10. Termination and Suspension:

WOBO reserves the right to suspend or terminate your account for violations of these terms or for other reasons deemed appropriate by the platform.

By continuing to use WOBO as a Host, you agree to these terms and conditions. WOBO may update or revise these terms from time to time, and it is your responsibility to review them regularly. If you do not agree to these terms, you should not use WOBO as a Host.